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"A sincere, timely apology is not a legal risk... it is a professional and human responsibility"

In December 2022, 9-year-old Dylan Cope died of sepsis after being discharged from hospital. A coroner found the boy's death “would have been avoided if he had not been erroneously discharged”, and said what happened "amounts to a gross failure of basic care”.

In a recent blog for the hub, Dylan’s mum Corinne Cope draws on her lived experience to explain what accountability means to bereaved families and harmed patients.

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Independent report: Lord Mann review of antisemitism and other forms of racism in the NHS and healthcare regulatory system (4 June 2026)
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Shifting boundaries of risk-work in virtual wards in North-West England: a multisite qualitative evaluation (29 May 2026)
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Top picks: Key patient safety resources for people with dementia

At Patient Safety Learning we believe that sharing insights and learning is vital to improving outcomes and reducing harm. That's why we created the hub; providing a space for people to come together and share their experiences, resources and good practice examples.

Dementia is an umbrella term for a number of diseases that affect the brain, with Alzheimer’s disease its most common cause. We have picked a range of resources and reflections about keeping people with dementia safe in health and care settings, and when considering medication choices.

published: 15 May