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Northern Devon Healthcare NHS Trust: 20 deaths or serious harm cases in maternity

At least 20 maternity deaths or serious harm cases have been linked to a Devon hospital since 2008, according to NHS reports obtained by the BBC.

A 2017 review which was never released raised "serious questions" about maternity care at North Devon District Hospital. The BBC spent two years trying to obtain the report and won access to it at a tribunal earlier this year.

Northern Devon Healthcare NHS Trust (NDHT) said the unit was "completely different" after recommended reforms.

A 2013 review by the Royal College of Obstetricians and Gynaecologists (RCOG) investigated 11 serious clinical incidents at the unit, dating back as far as 2008.

The report identified failings in the working relationships at the unit, finding some midwives were working autonomously and some senior doctors failed to give guidance to junior colleagues.

Despite the identified problems with "morale", the subsequent investigation by RCOG in 2017 expressed concerns with the "decision-making and clinical competency" of senior doctors and their co-operation with midwives. 

An independent review into midwifery in October 2017 noted "poor communication" between medical staff on the ward for more than a decade. The report identified a "lack of trust and respect" between staff and "anxiety" among senior midwives at the quality of care.

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Source: BBC News, 16 March 2020

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Coronavirus: GPs prepare for NHS's 'biggest crisis'

As coronavirus spreads widely across the UK, many of those who fall sick may seek treatment at their GP's surgery. But are family doctors ready to deal with a wave of patients, prevent the spread of the disease and protect the most vulnerable?

"This is a massive crisis, probably the biggest crisis the NHS has ever had to face," says Prof Martin Marshall, an east London GP who is also chair of the Royal College of General Practitioners' council.

He says not enough has been done yet to prepare family doctors for the epidemic, although he adds: "We need to be a little bit understanding of the pressures that the whole system is under."

As the virus circulates in the community, he says we need "urgent action" to protect healthcare workers, give them the information they need and provide technology to allow for more consultations by phone or the internet.

Given the pressures the NHS will be under, Prof Marshall says it is vital that doctors and nurses are not taken out of action for seven days of isolation unnecessarily.

"We're not saying that health professionals are more important than patients, we're saying that health professionals have a responsibility," he says.

"We therefore need to keep them as healthy as possible and we need to get them back into the workforce as quickly as possible. So we're asking that health professionals are tested early."

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Source: BBC News, 16 March 2020

 

 

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Majority of GPs do not have sufficient coronavirus protective equipment

Two out of five GPs have still not received any personal protective equipment (PPE) against coronavirus, a Pulse survey suggests.

The poll of over 400 GPs saw 41% of respondents say they have not received any PPE, while a further 32% said they had not received enough. Just 15% of GPs said they have sufficient PPE, with the remainder unsure.

This comes despite NHS England promising last week that it would ship PPE free of charge to practices.

The Welsh Government made the same announcement this week, while in Scotland health boards should be distributing PPE.

A GP who has received no proper equipment, Dr Kate Digby, in Cirencester, said she feels "woefully underprepared".

She told Pulse: "I'm becoming increasingly concerned at the lack of resources being provided for frontline primary care".

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Source: Pulse, 2 March 2020

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What front line staff are worried about

Frontline medics are juggling fears about a lack of beds, a crisis in staffing and worries about their own personal safety as the threat of a large-scale coronavirus outbreak looms, HuffPost UK has learned.

With public health officials warning that, in the worst-case scenario, up to 80% of the UK population could be infected with coronavirus, NHS staff said such a scenario would be a “disaster” for the health service. 

Meanwhile, medics working in the community have warned they are not getting consistent advice on how to protect their own health.

Dr Punam Krishan, a GP in Glasgow, told HuffPost UK that while the NHS deals with thousands of cases of cold, flu and norovirus each year, the threat of Covid-19 is still worrying. 

“Obviously as frontline workers we are most at risk,” she said. “So I’m not going to lie, yes – it does provoke anxiety. Particularly because the signs don’t show immediately – there’s an incubation period that’s up to 14 days.” 

This means that someone who has unknowingly been in contact with a coronavirus patient and is not yet showing symptoms of the virus could come into the practice. That thought “can trigger a bit of panic”, Krishan said. 

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Source: HuffPost UK, 11 March 2020

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HHS is seeking to open up patient data. MedStar Health says it's got tools to make those data useful

MedStar Health launched a new tool that automatically calculates a patient's risk of having a heart attack or stroke within 10 years. The tool enables doctors to more easily show patients their personal risk for heart disease, stroke and other cardiovascular diseases over time using easy-to-read graphics. 

"Seeing their risk on a visual display is more powerful than me telling them their risk,” said Ankit Shah, Director, Sports and Performance Cardiology for the MedStar Heart & Vascular Institute at Union Memorial Hospital in Baltimore.

The tool is embedded in MedStar's Cerner electronic health record (EHR), making it easier for physicians to use it during patient visits, health system officials said. The project highlights how MedStar Health National Center for Human Factors focuses on human factor design to improve technology for patients as well as providers. 

Final rules from the US Department of Health and Human Services (HHS) will make it easier in the future for patients to share their health data with third-party apps.

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Source: FierceHealthcare, 9 March 2020

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Revealed: The trusts which will struggle most to deliver quality care in 2020

The trusts which are likely to face the fiercest struggle to deliver quality care in the immediate future have been identified through an analysis carried out exclusively for HSJ.

Analyst company Listening into Action has taken data from the NHS Staff Survey 2019 to produce “a set of ‘workforce at risk’ numbers that point to the likelihood (or not) of workforce stability and continuity challenges adversely affecting the care a trust’s key assets are able to deliver in the year ahead”.

The analysis shows a strong correlation between staffs’ perceptions of how well they are supported, and care quality — and therefore reveals which trusts face the toughest challenge to improve performance.

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Source: HSJ, 9 March 2020

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Health expert brands UK's coronavirus response 'pathetic'

A leading public health expert has launched a devastating critique of the government’s handling of the coronavirus outbreak in the UK, saying it is too little too late, lacks transparency and fails to mobilise the public.

Prof John Ashton, a former regional director of public health for north-west England, lambasted a lack of preparation and openness from the government and contrasted Britain’s response to that of Hong Kong.

“Right at the beginning of February, they [Hong Kong] adopted a total approach to this, which is what we should have done five weeks ago ourselves. They took a decision to work to three principles – of responding promptly, staying alert, working in an open and transparent manner,” he told the Guardian.

“Our lot haven’t been working openly and transparently. They’ve been doing it in a (non) smoke-filled room and just dribbling out stuff. The chief medical officer only appeared in public after about two weeks. Then they have had a succession of people bobbing up and disappearing. Public Health England’s been almost invisible."

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Source: The Guardian, 12 March 2020

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COVID-19 health management service to care for patients at home

NHS England is commissioning a “COVID-19 home treatment service” of primary and community healthcare for self-secluding patients.

It is introducing “urgent primary care services to patients diagnosed with COVID-19” who are self-secluded at home. The service will care for patients’ symptoms relating to COVID-19 as well as other conditions until they are discharged from home isolation and referred back to their GP.

“There is likely to be a gradual handover of patients to CHMS providers as they come onstream to provide the service,” according to a letter from NHSE’s primary care directors sent to GPs today.

“As soon as the new service is up and running in your area, your clinical commissioning group will be able to tell you who will be providing care for patients in your locality.”

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Source: HSJ, 11 March 2020

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NHS prepares to cancel elective ops in readiness for covid-19 surge

System leaders are telling hospitals to prepare for a potential suspension of all non-emergency elective procedures which could last for months, as they get ready for a surge in coronavirus patients.

Senior sources told HSJ NHS England had asked trusts to risk stratify elective patients in readiness for having to suspend non-emergency work to free up capacity.

HSJ understands trusts have been told to firm up their plans for how they would incrementally reduce and potentially suspend non-emergency operations, while also protecting “life saving” procedures such as cancer treatment.

An announcement is expected soon, with patients affected given at least 48 hours notice. It has not been decided how long it might last for, as the duration of any surge in cases and acute demand is unknown. But HSJ has been told it could stretch out for several months, with three or four months discussed, which would potentially mean tens of or even hundreds of thousands of cancelled operations.

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Source: HSJ, 12 March 2020

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Doctors told not to fear reprisal during coronavirus outbreak

NHS national leaders are set to reassure doctors they should not fear regulatory reprisals, within reason, if they end up working outside their areas of expertise during the coronavirus outbreak.

HSJ understands the UK’s four chief medical officers and the General Medical Council are drafting a letter to be sent to all UK doctors, which will contain the reassurances, as the system braces for a sharp rise in covid-19 cases. The letter will also urge doctors to be flexible and not to resist new ways of working, with senior figures expecting many clinicians working in other specialities or locations during the outbreak.

The letter will say doctors, while still expected to follow good medical practice, should not fear reprimand from their employers or national bodies such as the GMC, NHS England or other regulators.

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Source: HSJ, 11 March 2020

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NHS to pay £870,000 to whistleblower doctor who spoke out on patient safety

A London NHS trust has been ordered to pay a leading heart doctor more than £870,000 after he was sacked for whistleblowing about safety concerns following a patient’s death.

Dr Kevin Beatt, one of the UK’s most respected consultant cardiologists, was fired from Croydon Health Services in 2012 after reporting staff shortages, inadequate equipment and workplace bullying at the trust.  

The tribunal heard Dr Beatt’s dismissal “had a devastating effect on his career and his wellbeing”.

He told the Evening Standard: “I was forced into a position where I lost my career for trying to highlight dangerous practices in the NHS. It has taken seven years to get to this point, which is just appalling. It has been a huge ordeal and I have the greatest sympathy for any whistleblower who has to go through something like this.”

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Source: Evening Standard, 11 March 2020

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Pressure ramps up on CQC to suspend inspections

NHS Confederation has called on the Care Quality Commission (CQC) to suspend planned inspections of front-line services so busy staff can focus on the coronavirus outbreak.

NHS Confederation told HSJ it will write to CQC chief executive Ian Trenholm, asking for the regulator to immediately call off inspections over fears the visits could pull staff’s focus from the covid-19 outbreak.

NHS Confederation Chief Executive Niall Dickson told HSJ: “Our members recognise the value of regulation but given the current and future impact of covid-19 infections on front-line services, a temporary suspension of planned inspections would be the right move."

“Front-line staff and managers do not need any distraction as they confront one of the greatest challenges the NHS has faced in its history.”

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Source: HSJ, 11 March 2020

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Coronavirus: NHS bosses warn hospitals over intensive care demand surge

NHS hospitals have been told to expect a “several-fold” increase in demand for intensive care beds during a serious coronavirus outbreak.

Professor Keith Willett, NHS England’s incident director for the coronavirus outbreak, told a secret briefing of chief nurses from across the NHS that they needed to prepare now for the unprecedented demand which could overwhelm existing critical care services.

Sources who were in the briefing told The Independent Prof Willett warned the demand was likely to be not just double but “several fold” the existing 4,000 intensive care beds in the NHS.

Prof Willett said the NHS will also be holding large-scale simulations next week for an expected coronavirus surge in an effort to “stress test the system” ahead of rising cases of infection.

If the predictions are right the NHS will likely be forced to cancel large numbers of operations and re-deploy nurses and doctors.

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Source: The Independent, 12 March 2020

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Coronavirus confirmed as pandemic by World Health Organization

The coronavirus outbreak has been labelled a pandemic by the World Health Organization (WHO).

WHO chief Dr Tedros Adhanom Ghebreyesus said the number of cases outside China had increased 13-fold in two weeks. He said he was "deeply concerned" by "alarming levels of inaction".

A pandemic is a disease that is spreading in multiple countries around the world at the same time.

Dr Tedros said that calling the outbreak a pandemic did not mean the WHO was changing its advice about what countries should do. He called on governments to change the course of the outbreak by taking "urgent and aggressive action".

"Several countries have demonstrated that this virus can be suppressed and controlled," he said.

"The challenge for many countries who are now dealing with large clusters or community transmission is not whether they can do the same - it's whether they will."

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Source: BBC News, 11 March 2020

 

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Trainee nurses to join coronavirus fight

Third year undergraduate trainee nurses will be invited into clinical practice to support the coronavirus effort, while routine care quality inspections are “going to need to be suspended”, the Chief Executive of NHS England has said.

Speaking at the Chief Nursing Officer’s summit event in Birmingham this morning, Sir Simon Stevens told delegates NHSE was working with the Nursing and Midwifery Council to “see how many of the 18,000 [relevant] undergraduates are available”.

It is understood they would be paid, and follows government moves to pass emergency legislation to relax rules around working in healthcare. 

Asked about Care Quality Commission inspections during the outbreak, Sir Simon said: “There will be a small number of cases where it would be sensible to continue for safety related reasons… but the bulk of their routine inspection programmes is clearly going to need to be suspended and many of the staff who are working as inspectors need to come back and help with clinical practice.” 

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Source: HSJ, 11 March 2020

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Menstrual cup misuse 'can cause pelvic organ prolapse'

Incorrect use of menstrual cups could be resulting in some women suffering pelvic organ prolapse, the Victoria Derbyshire programme has been told. The Chartered Society of Physiotherapy wants some manufacturers to include better safety advice.

Menstrual cups fit into the vagina and collect period blood. They are not currently regulated in the UK, and there is no safety testing. Menstrual cups, which can last up to 10 years, have grown in popularity as a more sustainable alternative to single-use tampons and pads. But there are claims that more education is needed before women decide to use them.

There is limited research on the products, but in a report by the Lancet Public Health journal last year – which looked at 43 studies involving 3,300 women and girls living in rich and poor countries – the authors concluded menstrual cups were a "safe option".

But the Chartered Society of Physiotherapy is calling for the cups, which are produced by a growing number of manufacturers worldwide, to be better regulated. Currently they are not safety-tested, and there is no industry standard or body responsible for collating complaints.

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Source: BBC News, 11 March 2020

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Coronavirus: NHS to ramp up testing capacity

With the number of UK coronavirus cases set to rise, NHS England says it is scaling up its capacity for testing people for the infection.

It means 10,000 tests a day can be done – 8,000 more than the 1,500 being carried out currently.

Confirmation of any positive test results will be accelerated, helping people take the right action to recover or quickly get treatment. Most of the people tested should get a result back within 24 hours.

Scotland, Wales and Northern Ireland will be expected to roll out their own testing services, but there will be some shared capacity between nations, depending on need.

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Source: BBC News, 11 March 2020

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Family 'sick to stomach' as NHS calls TV report of son's death a 'malarkey'

The mother of a student, who took his own life, said today she felt 'sick to her stomach' after an NHS communications manager labelled a media report on her son's suicide a 'malarkey'.

Pippa Travis-Williams, whose son Henry was found dead days after leaving a mental health unit run by the Norfolk and Suffolk Foundation Trust (NSFT) in 2016, said an email sent by NSFT communications manager Mark Prentice to his boss was 'disgusting'.

It comes weeks after Mr Prentice gloated in another email to his boss that the NSFT had 'got away (again)' with media coverage of the death of a dementia patient.

In an email to his boss, explaining why NSFT chief executive, Jonathan Warren, was going on BBC Look East, Mr Prentice said the NSFT might look 'uncaring' if Mr Warren did not appear and then described the coverage of Mr Curtis-Williams' suicide as a 'malarkey'.

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Source: Ipswich Star, 10 March 2020

 

 

 

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Missing records hamper NHS complaint probes, watchdog says

Complaints about NHS care cannot always be investigated properly because of medical records going missing, the public services watchdog has said.

Ombudsman Nick Bennett said many people were left "suspicious" and thought there was a "darker motivation".

One woman whose notes went missing said she no longer trusted what doctors said and had lost faith in NHS transparency.

The Welsh NHS Confederation said staff were "committed to the highest standards of care".

In a report called Justice Mislaid: Lost Records and Lost Opportunities, Mr Bennett found 70% of 17 cases he looked at in Welsh NHS hospitals and care settings could not be properly investigated because of lost documents.

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Source: BBC News, 10 March

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New Chairman appointed for Patient Safety Movement Foundation

Mike Ramsay has been appointed new Chairman of the Patient Safety Movement Foundation, taking over from Joe Kiani.

The Patient Safety Movement's goal is to get to ZERO preventable deaths. In their latest newsletter, Mike discusses how he intends to build on the tremendous momentum gained so far. 

"We are not competing with any organization but strongly support entities with the patient safety goal and hope that we can all pull together and use all our resources to reach zero preventable deaths and zero harm. Zero is our target and we can get there!"

Read Mike's Letter in the March Patient Safety Movement Foundation newsletter

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Impaired consciousness: new guidelines aim to ensure people aren’t “lost in system”

Doctors who look after patients in a vegetative or minimally conscious state must ensure they initiate regular conversations with relatives about what is in the best interests of the person so that they do not get “lost in the system,” says new guidance.

The Royal College of Physicians has published new and revised guidelines on prolonged disorders of consciousness (PDOC) to take into account changes in the law and developments in assessment and management.

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Source: BMJ, 6 March 2020

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Covid-19: out-of-hours providers are drafted in to manage non-urgent patients in community

Regional NHS leaders in England have been ordered to immediately organise a primary care management service to care for covid-19 patients who “do not require immediate admission” to hospital.

In a letter sent on 8 March, seen by The BMJ, NHS England and NHS Improvement’s strategic incident director for coronavirus, Keith Willett, has ordered regional primary care and public health directors to set up a 24 hour, seven day a week service to manage patients in the community. This service should be delivered by an out-of-hours provider, and every part of England must be covered by Tuesday 10 March, the letter said.

The service will be used to manage patients who are deemed well enough to be isolated at home, with active monitoring for people who are at high risk of developing severe illness, and advice to those not deemed high risk on what to do if their illness deteriorates.

The letter advises that patients “remain in isolation until 5 days after resolution of symptoms, unless [they are a] healthcare worker or work with high risk groups, in which case require one negative sample 5 days after resolution of symptoms before return to work.”

People with mild illness and not in a high risk group will be told to isolate themselves at home and will be given health advice on how to identify deterioration. All patients managed at home will be given a phone number to call if they feel more unwell.

The letter said that the community service should be provided by a nurse and GP team and that all clinical information should be recorded and transferred to the patient’s general practice.

Providers must also provide regular situation reports, including confirmed numbers of patients cared for under the service, numbers of patients who deteriorate, and numbers of patients admitted to and discharged from the service.

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Source: BMJ, 9 March 2020

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Former minister says government would lose human rights challenge

Sir Norman Lamb, chair of South London and Maudsley Foundation Trust and a former Liberal Democrat MP, has suggested the government would lose a legal challenge over its national programme for patients with learning disabilities and said the national Transforming Care programme was at the “very least a partial failure”.

“I regard this as a human rights issue. We’re locking people up when we don’t need to lock them up. We’re subjecting them to force, when we shouldn’t do so, and this is how I think we need to frame it. If the government were challenged in court on this, I think there’s a very good chance, as an ex-lawyer, that they would lose.”

Transforming Care was launched in 2011 following the Winterborne View scandal and aimed to discharge patients with learning disabilities and autism out of institutional inpatient units into the community. However, the most recent figures, from NHS Digital, show there were still more than 2,000 patients within inpatient units, ahead of the national programme’s expiration this month.

Kevin Cleary, deputy chief inspector for hospitals and lead for learning disability and mental health services for the CQC, said: “We have allowed our patients to be placed within places like Whorlton Hall.  I think the NHS provides very few services of this type, it has withdrawn from providing these services, and has become comfortable with providing that service, within the independent sector, several hundred miles away and that’s not right… absolutely not right."

“We cannot say we are providing patient centred care or say we are placing the patient at the heart of everything we do and have that response from the system. We are all responsible for that.”

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Source: HSJ, 10 March 2020

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Coronavirus: Visitors steal hand sanitiser gel from hospital

Visitors to a hospital are stealing hand sanitising gel daily – as demand for the product surges amid fears over coronavirus.

Bottles have been taken from patients' beds and dispensers ripped off walls at Northampton General Hospital. Bosses said the gel was "disappearing every day" and they have had to limit the supply on wards.

"Nothing like this has ever happened in all the years we've had the gel," said a hospital spokeswoman.

"Over the past week we've seen stocks on wards disappear from the end of beds every single day," Sally-Anne Watts, associate communications director, told the BBC.

"Three wall-mounted dispensers have been ripped off and we've even seen people coming in and topping up their own dispensers with our product," she said.

Since the hospital's supplies have been going missing, Mrs Watts said, bottles were no longer being put at the end of all beds.

"We don't have an unlimited supply and would ask that visitors to the site respect the fact that we are doing all we can to keep our patients, visitors and staff safe, and we need their support," she added.

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Source: BBC News, 6 March 2020

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Patient Safety Awareness Week

PatientSafetyAwarenessWeek_510px.jpg.7861b96af71ab93aad6623cc27221098.jpg

This week is Patient Safety Awareness Week, an annual recognition event intended to encourage everyone to learn more about healthcare safety. During this week, the Institute for Healthcare Improvement (IHI) seeks to advance important discussions locally and globally, and inspire action to improve the safety of the health care system — for patients and the workforce.

Patient Safety Awareness Week serves as a dedicated time and platform for growing awareness about patient safety and recognising the work already being done.

Although there has been real progress made in patient safety over the past two decades, current estimates cite medical harm as a leading cause of death worldwide.

The World Health Organization estimates that 134 million adverse events occur each year due to unsafe care in hospitals in low- and middle-income countries, resulting in some 2.6 million deaths. Additionally, some 40 percent of patients experience harm in ambulatory and primary care settings with an estimated 80 percent of these harms being preventable, according to WHO.

Some studies suggest that as many as 400,000 deaths occur in the United States each year as a result of errors or preventable harm. Not every case of harm results in death, yet they can cause long-term impact on the patient's physical health, emotional health, financial well-being, or family relationships.

Preventing harm in healthcare settings is a public health concern. Everyone interacts with the health care system at some point in life. And everyone has a role to play in advancing safe healthcare.

Learn more about IHI's work to advance patient safety.

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