What is your experience of using online systems to access your records, prescriptions or wider healthcare?

Patients are increasingly being asked to access online systems to:

• request prescriptions or make medication requests
• access healthcare records and test results
• make appointments
• communicate health concerns
• sign consent forms.

These developments can have a positive impact but they can also carry potential challenges, as highlighted in this recent blog -  Digital-only prescription requests: An elderly woman sent round the houses.

We'd like to hear your experiences of using online systems in healthcare.

Have they made things easier? Does it feel like your care is more joined up for it?

Have any of these changes been challenging? If so why? 

Comment below (sign up first for free) or contact us directly at content@patentsafetylearning.org to share your experience.