Summary
In this issue of BMJ Quality & Safety, Payne et al report patient safety issues arising during remote encounters, primarily telephone-based, in the primary care setting. Through qualitative interviews and observations, they examined why safety incidents occur and what can prevent safety incidents in developing a culture of safety.
Examining telehealth through the Institute of Medicine quality domains: unanswered questions and research agenda (9 May 2024)
https://qualitysafety.bmj.com/content/early/2024/05/09/bmjqs-2023-016872
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