Summary
Quality improvement measures can help health care organisations make health information easy to understand and health systems easy to navigate. The Agency for Healthcare Research and Quality (AHRQ) obtained consensus from experts on the usefulness, meaningfulness, feasibility, and face validity of 22 measures that can help organisations seeking to become more health literate.
AHRQ Consensus organizational health literacy quality improvement measures
https://www.ahrq.gov/health-literacy/improve/organizational.html
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