Summary
How do we make change happen at scale across a complex health system?
When we look at the results of incident investigations, communication is the number one reason for things going wrong. We need to sign up to a common language for safety and a common understanding, says Patient Safety Commissioner Henrietta Hughes.
Patient Safety Commissioner: Making change happen at scale (3 July 2024)
https://www.patientsafetycommissioner.org.uk/making-change-happen-at-scale/
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