Summary
Patient feedback on diagnostic errors may improve the quality and safety of care. This analysis examined patient feedback on what went well with the diagnostic process. Results mirrored those of studies on diagnostic errors, stating feeling heard, appreciated, and timely communication contributed to a good diagnostic process.
What’s going well: a qualitative analysis of positive patient and family feedback in the context of the diagnostic process (20 December 2023)
https://www.degruyter.com/document/doi/10.1515/dx-2023-0075/html
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