All EMIS GP IT systems, which are used by more than half of the 8,000-odd GP practices in England, were down. It was leaving many practices unable to book appointments or consult with patients first thing on Friday morning.
This will quickly lead to a backlog of appointments and likely pressure on other urgent care.
Patient-facing digital services linked to EMIS also appeared to be down, such as records access via the NHS app.
The National Pharmacy Association said some community pharmacy services were down — such as “accessing of prescriptions from GPs and medicine deliveries” were disrupted. It’s unclear if that is also caused by EMIS, or other systems.
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Source: HSJ, 19 July 2024
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