Compliance Manager
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This is not new phenomena and also impacts other age groups. I have experienced the very same issues with accessing insomnia medication which I take when I really need it. To date the request has been with a GP to action for 18 days.
There is little point in putting in a clinical safety incident as they are not accepted by GP care which are independent contractors to the NHS.
A complaint will be looked at and the response relates to operational pressures, lack of GPs, competing priorities.
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Safety management systems: Information for organisations regarding safety management systems
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