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Claire Cox

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Everything posted by Claire Cox

  1. Content Article
    NHS Resolution has published research on the factors which lead patients to consider a claim for compensation when something goes wrong in their healthcare. Undertaken in partnership with The Behavioural Insights Team (BIT), the research considered the experience reported by 728 patients who agreed to participate in a survey, including 20 who volunteered for a subsequent in depth telephone interview with the BIT team.
  2. Content Article
    NHS Resolution's primary focus for the future is to resolve concerns fairly. They also have a duty to use what we know to help to prevent the same thing happening again. While they are not a patient safety body, they do have a unique contribution to make to the patient safety system.
  3. Content Article
    This video was developed at the request of NHS nurse educators tasked with supporting and integrating newly appointed international nurse recruits. It is intended to support the transition and integration of these nurses into UK practice, focusing on the demonstration of core competences at the point of registration. This resource aims to support an extremely complex and resource intensive process by providing a revision aid to be used by both nurses and their trainers; providing opportunities for review, discussion and debate in groups or as a revision aid for individuals. It also aims to familiarise nurses to UK clinical environments and to offer some insights and orientation to simulation based clinical scenarios which might be used as part of assessment of competence. It is not intended to be a definitive guide to undertaking the NMC Part 2 test of competence (UK based OSCE); but does offers hints, tips, signposts and references that may, as a consequence, be beneficial in preparing for the OSCE exam.  The content is based on the Royal Marsden Manual of Clinical Nursing Procedures (9th Edition) and the European Resuscitation Council Guidelines (2015).
  4. Content Article
    The World Health Organization (WHO) began when the Constitution came into force on 7 April 1948 – a date that is now celebrated every year as World Health Day. The WHO are now more than 7000 people from more than 150 countries working in 150 country offices, in six regional offices and at headquarters in Geneva.
  5. Content Article
    Through collaboration with patients, caregivers and people working in healthcare, Healthcare Excellence Canada turns proven innovations into lasting improvements in all dimensions of healthcare excellence. Healthcare Excellence Canada focuses on improving care of older adults, bringing care closer to home with safe transitions, and supporting pandemic recovery and resilience – with safety and quality embedded across all our efforts. They are committed to fostering inclusive and equitable care through meaningful partnerships with different groups, including patients and caregivers, First Nations, Inuit and Métis, healthcare providers and more.  Launched in 2021, Healthcare Excellence Canada brings together the former Canadian Patient Safety Institute and Canadian Foundation for Healthcare Improvement. Healthcare Excellence Canada is an independent, not-for-profit charity funded primarily by Health Canada. 
  6. Content Article
    The US Agency for Healthcare Research (AHRQ): invests in research on the US's health delivery system that goes beyond the "what" of healthcare to understand "how" to make healthcare safer and improve quality creates materials to teach and train health care systems and professionals to put the results of research into practice generates measures and data used by providers and policymakers.
  7. Content Article
    For more than 25 years, the US Institute for Healthcare Improvement (IHI) has used improvement science to advance and sustain better outcomes in health and health care across the world. They bring awareness of safety and quality to millions, accelerate learning and the systematic improvement of care, develop solutions to previously intractable challenges, and mobilise health systems, communities, regions, and nations to reduce harm and deaths. They work in collaboration with the growing IHI community to spark bold, inventive ways to improve the health of individuals and populations. They generate optimism, harvest fresh ideas, and support anyone, anywhere who wants to profoundly change health and health care for the better.
  8. Content Article
    The British Medical Association (BMA) is the trade union and professional body for doctors in the UK.
  9. Content Article
    The US Institute for Safe Medication Practices (ISMP) is the only nonprofit organisation devoted entirely to preventing medication errors. During its more than 30-year history, ISMP has helped make a difference in the lives of millions of patients and the healthcare professionals who care for them. ISMP is known and respected as the gold standard for medication safety information. It also has served as a vital force for progress. ISMP’s advocacy work alone has resulted in numerous necessary changes in clinical practice, public policy, and drug labelling and packaging.
  10. Content Article
    The General Medical Council (GMC) work to protect patient safety and support medical education and practice across the UK. They do this by working with doctors, employers, educators, patients and other key stakeholders in the UK's healthcare systems.
  11. Content Article
    The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England. The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.
  12. Content Article
    NHS Scotland currently employs approximately 140,000 staff who work across 14 territorial NHS Boards, seven special NHS Boards and one public health body. Each NHS Board is accountable to Scottish Ministers, supported by the Scottish Government Health and Social Care Directorates.  Territorial NHS Boards are responsible for the protection and the improvement of their population’s health and for the delivery of frontline healthcare services. Special NHS Boards support the regional NHS Boards by providing a range of important specialist and national services. All NHS Boards work together for the benefit of the people of Scotland. They also work closely with partners in other parts of the public sector to fulfil the Scottish Government’s Purpose and National Outcomes.
  13. Content Article
    Healthcare provision in the NHS is very safe but, on rare occasions when things go wrong, it is important that those involved are properly informed and supported, compensation is paid fairly, unnecessary costs are contained and that we learn in order to improve.
  14. Content Article
    NHS Improvement supports foundation trusts and NHS trusts to give patients consistently safe, high quality, compassionate care within local health systems that are financially sustainable. From 1 April 2019, NHS England and NHS Improvement came together to act as a single organisation.
  15. Content Article
    The National Guardian’s Office (NGO) was established following recommendations made in the Freedom To Speak Up Review by Sir Robert Francis QC. The NGO works to effect cultural change in the NHS so that speaking up becomes business as usual. The office leads, trains and supports a network of Freedom to Speak Up, Guardians (FTSUGs) in England, conducts case reviews, and works in partnership with the wider health system to support learning and improvement.  The office is not a regulator, but is sponsored by the Care Quality Commission (CQC), NHS England and NHS Improvement. 
  16. Content Article
    From 1 April, NHS England and NHS Improvement came together to act as a single organisation. Their aim is to better support the NHS and help improve care for patients. 
  17. Content Article
    The National Institute for Health and Care Excellence (NICE) provides national guidance and advice to improve health and social care.
  18. Content Article
    The Royal College of Nursing is the world’s largest nursing union and professional body. The RCN represent more than 435,000 nurses, student nurses, midwives and nursing support workers in the UK and internationally.
  19. Content Article
    As the professional regulator of nurses and midwives in the UK, and nursing associates in England, the Nursing and Midwifery Council work to ensure these professionals have the knowledge and skills to deliver consistent, quality care that keeps people safe.
  20. Content Article
    The Health Information and Quality Authority (HIQA) is an independent authority established to drive high-quality and safe care for people using our health and social care services in Ireland. HIQA’s mandate to date extends across a specified range of public, private and voluntary sector services. Reporting to the Minister for Health and engaging with the Minister for Children and Youth Affairs, HIQA’s role is to develop standards, inspect and review health and social care services and support informed decisions on how services are delivered.
  21. Content Article
    The Parliamentary and Health Service Ombudsman (PHSO) has published a report following investigations into the deaths of two vulnerable young men. They found a series of significant failings in their mental health care and treatment.  The PHSO are publishing the report and recommendations to alert parliament to systemic problems in care and treatment of patients with acute mental health problems at former North Essex Partnership University NHS Foundation Trust. NHS Improvement has agreed to establish a review in line with our recommendations and will share any learning it identifies across the NHS as needed. The North Essex Partnership University NHS Foundation Trust (now merged into the Essex Partnership University NHS Foundation Trust) has accepted the recommendations and are committed to continuing to work the PHSO to put things right. It is important the NHS understands why this happened and what lessons can be learned to prevent it happening again.
  22. Content Article
    This professional guidance has been co-produced by the Royal Pharmaceutical Society (RPS) and Royal College of Nursing (RCN) and provides principles-based guidance to ensure the safe administration of medicines by healthcare professionals.
  23. Content Article
    Getting the most from medicines for both patients and the NHS is becoming increasingly important as more people are taking more medicines. Medicines prevent, treat or manage many illnesses or conditions and are the most common intervention in healthcare. However, it has been estimated that between 30% and 50% of medicines prescribed for long-term conditions are not taken as intended.
  24. Content Article
    The National Guardian’s Office is an independent, non-statutory body with the remit to lead culture change in the NHS so that speaking up becomes business as usual. The office is not a regulator, but is sponsored by the Care Quality Commission (CQC), NHS England and NHS Improvement.
  25. Content Article
    The use of health technology has grown exponentially in the past few decades, and the proliferation and complexity of this technology has led to new risks to patient safety. The Institute of Medicine (IOM) discussed this issue in their report, Health IT and Patient Safety: Building Safer Systems for Better Care, and concluded that achieving better health care requires “a robust infrastructure that supports learning and improving the safety of health IT.”
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